{"id":663,"date":"2025-01-31T22:14:00","date_gmt":"2025-01-31T14:14:00","guid":{"rendered":"https:\/\/dynamedhealthcare.com\/?p=663"},"modified":"2025-07-12T07:54:54","modified_gmt":"2025-07-11T23:54:54","slug":"igniting-service-excellence-dynamed-launches-2025-with-a-powerful-kick-off-for-service-teams","status":"publish","type":"post","link":"https:\/\/dynamedhealthcare.com\/index.php\/2025\/01\/31\/igniting-service-excellence-dynamed-launches-2025-with-a-powerful-kick-off-for-service-teams\/","title":{"rendered":"Igniting Service Excellence: Dynamed Launches 2025 with a Powerful Kick-Off for Service Teams"},"content":{"rendered":"\n<div id=\"wp-block-themeisle-blocks-slider-709e652f\" class=\"wp-block-themeisle-blocks-slider glide\" data-per-view=\"1\" data-gap=\"0\" data-peek=\"0\" data-autoplay=\"true\" data-height=\"500px\" data-hide-arrows=\"false\"><div class=\"glide__track\" data-glide-el=\"track\"><div class=\"glide__slides\"><div class=\"wp-block-themeisle-blocks-slider-item-wrapper glide__slide\" tabindex=\"0\"><figure><img decoding=\"async\" class=\"wp-block-themeisle-blocks-slider-item\" src=\"https:\/\/dynamedhealthcare.com\/wp-content\/uploads\/2025\/06\/Event-13A.png\" alt=\"\" title=\"\" data-id=\"665\"\/><\/figure><\/div><div class=\"wp-block-themeisle-blocks-slider-item-wrapper glide__slide\" tabindex=\"0\"><figure><img decoding=\"async\" class=\"wp-block-themeisle-blocks-slider-item\" src=\"https:\/\/dynamedhealthcare.com\/wp-content\/uploads\/2025\/06\/Event-13A-1.png\" alt=\"\" title=\"\" data-id=\"664\"\/><\/figure><\/div><\/div><div class=\"glide__bullets\" data-glide-el=\"controls[nav]\"><button class=\"glide__bullet\" data-glide-dir=\"=0\"><\/button><button class=\"glide__bullet\" data-glide-dir=\"=1\"><\/button><\/div><\/div><\/div>\n\n\n\n<p>Dynamed Healthcare Inc. jumpstarted the year with an inspiring and action-packed <strong>1st Service Kick-Off<\/strong> held on <strong>January 31, 2025<\/strong>, at the <strong>DHI Head Office<\/strong>. This highly anticipated event brought together our <strong>nationwide service team<\/strong>, aligning them on the company\u2019s new direction for 2025 and beyond.<\/p>\n\n\n\n<p>Designed to empower, educate, and energize, the kick-off featured a powerhouse lineup of speakers, sharing critical strategies, insights, and goals for transforming the service department into a <strong>forward-thinking, profit-driving unit<\/strong>.<\/p>\n\n\n\n<p><strong>Strategic Planning: Laying the Path Forward<\/strong><\/p>\n\n\n\n<p><strong>Engr. Lendl Angelo Balino<\/strong> introduced the <strong>2-3 year General Plans &amp; Programs<\/strong> for the service team, emphasizing innovation, operational excellence, and enhanced customer experience.<\/p>\n\n\n\n<p><strong>The ABC of Salesmanship<\/strong><\/p>\n\n\n\n<p>Delivered by <strong>Mrs. Cristina Adan<\/strong>, President of Dynamed Healthcare Inc., this engaging session reminded every engineer of their key role in the <strong>sales-service synergy<\/strong>, encouraging a mindset that sees opportunities in every interaction.<\/p>\n\n\n\n<p><strong>Roadmap to Becoming a Profit Center<\/strong><\/p>\n\n\n\n<p><strong>Ms. Deshtine Daep<\/strong>, <strong>Ms. Chelsea Girlie Navarro<\/strong>, and <strong>Ms. Viance Necio<\/strong>, our dynamic Product Managers, outlined how the service team can transform into a strategic <strong>profit-generating function<\/strong>\u2014bridging product knowledge with client engagement.<\/p>\n\n\n\n<p><strong>Effective Communication &amp; Collaboration<\/strong><\/p>\n\n\n\n<p><strong>Mr. Richard Mantes<\/strong> shared practical tips and real-life examples to elevate internal and external communication, fostering stronger teamwork and client relationships.<\/p>\n\n\n\n<p><strong>An Insider\u2019s Perspective: What It Takes to Be an Effective Service Engineer<\/strong><\/p>\n\n\n\n<p><strong>Mr. Roland Arcega<\/strong>, a respected senior in the field, offered real-world advice and reflections that struck a chord with many\u2014redefining professionalism, problem-solving, and service leadership.<\/p>\n\n\n\n<p><strong>\u2018Supercharge\u2019 Your Sales Engineers<\/strong><\/p>\n\n\n\n<p><strong>Mr. Randy Blanco<\/strong> energized the team with a motivating session on <strong>empowerment, accountability<\/strong>, and how every service interaction contributes directly to the success of the business.<\/p>\n\n\n\n<p><strong>A Unified Vision, A Stronger Service Force<\/strong><\/p>\n\n\n\n<p>This <strong>kick-off wasn\u2019t just an event\u2014it was a launchpad<\/strong>. A new vision was formed, goals were clarified, and every team member walked away with renewed purpose, equipped with tools to lead service excellence in 2025.<\/p>\n\n\n\n<p>Dynamed is committed to transforming service into more than just support\u2014it\u2019s about creating <strong>value, trust, and growth<\/strong> with every client we serve.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dynamed Healthcare Inc. jumpstarted the year with an inspiring and action-packed 1st Service Kick-Off held on January 31, 2025, at the DHI Head Office. This highly anticipated event brought together our nationwide service team, aligning them on the company\u2019s new direction for 2025 and beyond. Designed to empower, educate, and energize, the kick-off featured a [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":665,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-663","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-event"],"uagb_featured_image_src":{"full":["https:\/\/dynamedhealthcare.com\/wp-content\/uploads\/2025\/06\/Event-13A.png",1600,1200,false],"thumbnail":["https:\/\/dynamedhealthcare.com\/wp-content\/uploads\/2025\/06\/Event-13A-150x150.png",150,150,true],"medium":["https:\/\/dynamedhealthcare.com\/wp-content\/uploads\/2025\/06\/Event-13A-300x225.png",300,225,true],"medium_large":["https:\/\/dynamedhealthcare.com\/wp-content\/uploads\/2025\/06\/Event-13A-768x576.png",768,576,true],"large":["https:\/\/dynamedhealthcare.com\/wp-content\/uploads\/2025\/06\/Event-13A-1024x768.png",1024,768,true],"1536x1536":["https:\/\/dynamedhealthcare.com\/wp-content\/uploads\/2025\/06\/Event-13A-1536x1152.png",1536,1152,true],"2048x2048":["https:\/\/dynamedhealthcare.com\/wp-content\/uploads\/2025\/06\/Event-13A.png",1600,1200,false]},"uagb_author_info":{"display_name":"PMG","author_link":"https:\/\/dynamedhealthcare.com\/index.php\/author\/productmgmt\/"},"uagb_comment_info":0,"uagb_excerpt":"Dynamed Healthcare Inc. jumpstarted the year with an inspiring and action-packed 1st Service Kick-Off held on January 31, 2025, at the DHI Head Office. This highly anticipated event brought together our nationwide service team, aligning them on the company\u2019s new direction for 2025 and beyond. Designed to empower, educate, and energize, the kick-off featured a&hellip;","_links":{"self":[{"href":"https:\/\/dynamedhealthcare.com\/index.php\/wp-json\/wp\/v2\/posts\/663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dynamedhealthcare.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dynamedhealthcare.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dynamedhealthcare.com\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/dynamedhealthcare.com\/index.php\/wp-json\/wp\/v2\/comments?post=663"}],"version-history":[{"count":2,"href":"https:\/\/dynamedhealthcare.com\/index.php\/wp-json\/wp\/v2\/posts\/663\/revisions"}],"predecessor-version":[{"id":712,"href":"https:\/\/dynamedhealthcare.com\/index.php\/wp-json\/wp\/v2\/posts\/663\/revisions\/712"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dynamedhealthcare.com\/index.php\/wp-json\/wp\/v2\/media\/665"}],"wp:attachment":[{"href":"https:\/\/dynamedhealthcare.com\/index.php\/wp-json\/wp\/v2\/media?parent=663"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dynamedhealthcare.com\/index.php\/wp-json\/wp\/v2\/categories?post=663"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dynamedhealthcare.com\/index.php\/wp-json\/wp\/v2\/tags?post=663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}